1. Any cancellations to the order shall be made before 24 hours of the actual time of delivery to claim refund of the paid amount. No refund shall be made once the 24 hour delivery window starts. 
2. Cancellation of order shall be made with mail with Subject: “Cancellation Request” and sent to Jkretails08@gmail.com
   
   Kindly mention the following details in the email:
   
   a. Order ID:
   b. Cancellation Reason:
   c. Refund Account Details: 
3. Cancellation shall be initiated after formal order cancellation request is received 
4. Refund shall be made under following conditions:
   a. Order was cancelled.
   b. Order was not delivered to the recipient. (This does not include the case for unfounded recipient)
   c. If there is any complaint regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced. 
5. A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund, it will be made in 7 working days, however, decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by customer, we are not liable for any loss or claim beyond the amount actually paid by customer. 
6. AJ Bakers will bear cost of return, if applicable. 
7. In all matters concerning Cancellation and refund AJ Bakers shall have the deciding hand. 
8. AJ Bakers may amend its Cancellation And Refund Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.